Refund Policy

Refund Policy

At Jaipur Exclusive, we aim to provide a transparent and fair refund process to ensure your satisfaction. Here's our refund policy:

  1. Eligibility for Refund:

    • Refunds are applicable within 3-4 days of your purchase. If the 5 day period has elapsed since your purchase, unfortunately, we may not be able to offer you a refund.

  2. Refund Process:

    • To request a refund, please contact our customer service team. They will guide you through the process and provide you with a return authorization.
    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  3. Refund Criteria:

    • To be eligible for a refund, the item must be unused, in its original condition, with all original tags attached, and in its original packaging.
    • Refunds will be issued to the original payment method used during the purchase.

  4. Refund Processing Time:

    • Once approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days, depending on your card issuer's policies.

  5. Partial Refunds:

    • There are certain situations where only partial refunds may be granted. This applies to items not in their original condition or damaged or missing parts for reasons not due to our error.

  6. Exclusions:

    • Customized or personalized items may not be eligible for a refund unless there is a manufacturing defect or damage.
    • Products purchased during clearance sales or with significant discounts may have limited or no refund options. Please check the specific product details for more information.

  7. Refund for Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately. We will either issue a full refund, including shipping costs, or arrange for a replacement as per your preference.

  8. Contact Us:

    • If you have any further questions or concerns regarding our refund policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure a satisfactory resolution.

Your trust and satisfaction are of utmost importance to us, and we strive to provide a fair and efficient refund process.